At m99y, your privacy is more than a legal obligation — it is our genuine commitment to every member. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
By registering or using the m99y platform, you agree to the privacy policy set out in this document. Please read it carefully and contact us if you have any questions.
Important Note: This Privacy Policy applies to all users of the m99y platform, including website visitors, registered members, and active players. The latest version of this document is always available on this page.
M99y collects your personal information only for legitimate purposes directly related to operating the platform. We do not collect excessive or unnecessary data. The following are the categories of information we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | KYC identity verification, account security |
| Contact Information | Phone number, email address, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection |
| Game Data | Wagering records, game history, account balance | Regulatory compliance, internal audits |
| Behavioural Data | Pages visited, session duration, clicks and interactions | User experience improvement |
Information is collected through several methods: registration forms, the KYC process, interactions with the platform, communications with the support team, and automatically via cookies and web tracking technologies.
Every piece of information we collect is used for a clear and legitimate purpose. m99y will not use your data for unrelated purposes without your prior consent.
You may withdraw consent to receive marketing communications at any time by contacting our support team. This withdrawal does not affect your core account services.
M99y does not sell, lease, or disclose your personal information to third parties for their own commercial purposes. However, there are certain situations where we may need to share your information with trusted parties:
All third parties who receive your data are contractually obligated to use that information only for the specified purpose and are not permitted to use it for any other purpose.
M99y will never share your personal information with advertisers, marketing companies, or third parties unrelated to platform operations without your explicit consent.
Protecting your personal data is m99y's top priority. We continuously invest in the latest cybersecurity infrastructure to ensure your information remains secure at all times.
While we take all reasonable steps to protect your data, no system is 100% impenetrable. You also play an important role by keeping your own login credentials secure.
M99y uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled without impacting your ability to use our services.
As an m99y member, you have clear rights regarding your personal information. We fully respect and facilitate the exercise of these rights.
You may request a copy of all personal information we hold about you at any time.
You may request correction of any inaccurate or incomplete information in our records.
Under certain circumstances, you have the right to request deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time, without providing a reason.
To exercise any of the above rights, please contact our customer support team via live chat or email. Your request will be processed within 14 working days.
M99y retains your personal information only for as long as it is needed for the stated purpose or as required by applicable laws and regulations.
Once the retention period expires, your data will be securely deleted or anonymised using irreversible methods.
Some services we use may involve processing data outside Malaysia. In such cases, m99y ensures that protection equivalent to the standards set out in this Privacy Policy is maintained.
Even if your data is processed outside Malaysia, your rights as a user remain fully protected under the terms of this Privacy Policy and applicable data protection laws.
M99y reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.
We encourage you to review this page regularly to stay informed about how we protect your personal information.
If you have any questions, concerns, or complaints regarding how m99y handles your personal data, our Privacy Officer team is ready to assist.
We are committed to responding to every privacy-related enquiry seriously and within a reasonable timeframe. Your privacy is our priority.
We build trust through real actions, not just words on paper.
All data communications are secured with 256-bit SSL encryption — the same technology used by Malaysia's leading banks to protect online transactions.
M99y has never sold and will never sell your personal information to any third party for their own marketing or commercial purposes. Our position is clear and non-negotiable.
We clearly explain what we collect, why we collect it, and how long we retain it. No hidden clauses or fine print concealing anything.
Our identity verification process is designed to be completed within 1 to 3 business days. Your documents are processed in a secure environment and deleted once verification is complete.
The m99y platform undergoes penetration testing and security audits conducted by independent parties on a regular basis to ensure no vulnerabilities go unaddressed.
Through your account settings, you can manage your marketing preferences, request access to your data, or close your account at any time — full control is in your hands.
Your data is protected, your transactions are secure, and your privacy is respected. Register an m99y account today and experience a trusted, responsible online entertainment platform for yourself.